The Johnson Center for Pelvic Health  
     
     
Frequently Asked Questions
Frequently Asked Questions

Your Visit with Us


What To Bring

We want to focus on your treatment during
the time we have set aside for you. To help,
we have forms available to you on-line so
that you can complete them prior to your
visit. We would prefer that you mail them to
us but you may bring them with you to your
visit. Whether you have had the opportunity
to fill out the forms in advance or not, please
come with the following information:

1. The date your last menstrual period
started.
2. Any medications or supplements you are
currently taking and their doses.
3. Any drug allergies you may have.
4. Your current insurance card for
verification of eligibility.

Your appointment begins when you arrive -
and we will spend the first few minutes
updating your records in our system, and
then will call you back to begin your exam.

Insurance

As insurance policies and guidelines are
always changing and vary from plan to plan,
it's a good idea to check with your insurance
company before your visit to be sure:

1. Your plan lists Dr. Johnson as a provider
2. You know what your copayment for the
visit will be
3. Your plan will cover the services you need
4. You have any referral required by your
plan, as Dr. Johnson is not a PCP.
COPAYMENTS OR DEPOSITS ARE DUE AT THE
TIME OF SERVICE.

Forms, Cancellation Policy, and When To
Arrive

Please arrive on time. Your appointment
begins with the completion of any necessary
paperwork and the updating of your chart.
When you are on time, this gives us time to
update your records and bring you back into
the exam room on time for your
appointment. Again, we will
try to mail the forms to you in advance and
to make the forms available on the website
so you can return them to us before your
appointment and reduce your waiting time.

If you have never seen Dr. Johnson before we
will be creating a new chart for you. You will
need to fill out a Patient Medical History and
Registration Form, as well as reviewing and
signing our Credit Policy, Patient
Responsibility Form, and Privacy Notice, even
if you have records transferred from another
clinic.

If you are an established patient at our
current location, we will probably ask you to
fill out a form regarding Today's Visit. Be
sure to let us know if any of your
medications, insurance or other relevant
information in your chart has changed.

We do our best to see every patient on time,
and understand that your time is valuable.
Occasionally, however, there are emergencies
that arise or someone in need of extra time
that put us behind. We will do our best to let
you know when this happens, and ask for
your patience. Someday, if you need a little
extra time, we will do our best to
accommodate you.

Please let us know 24 hours in advance if you
will not be able to make your scheduled
appointment so that we can make the time
available for another patient. If you fail to
show for 2 apppointments without notice,
you will be responsible for a rescheduling fee
before another appointment can be made.

When You Arrive

Dr. Johnson's practice shares space with The
Oregon Clinic, Surgical Division. When you
arrive and check in, members of both staffs
will be at the reception desk, and only a
member of Dr. Johnson's staff will be able to
check you in. Dr. Johnson's Medical
Assistant will be out soon to welcome you
and bring you back for your appointment. We
look forward to seeing you!


Preparing for Your Hospital Stay


Dr. Johnson is on staff at several area hospitals, including Legacy Good Samaritan Hospital, Legacy Emanuel Hospital, and Providence Medical Center.

Whether you're going in for a simple day procedure, or will be staying overnight for surgery, it can helpful to have additional information about the facility.

Legacy Health Systems offers information about admissions, visiting hours, and more on their website:
www.legacyhealth.org/findus/hospitals/gshmc/patientguide.ssi

Providence offers the following information on admissions and preregistration, along with a searchable site:
www.providence.org/Oregon/Facilities/Hospitals/admissions.htm


Registering on the Site


What Are the Advantages?

Registering is free, and allows you
to use Secure Messaging - private, secure,
web-based communication with our office.
You can use Secure Messaging to:

1. Make an appointment
2. Get lab or test results
3. Ask an administrative question
4. Use the Ask a Question Service


NOTE: We do not have your email address.
This means that if you change your email
address you need to log in to the site and
change that information in your profile.
Otherwise your Secure Messages will
continue to go to your old address.